Privacy Policy

This Privacy Policy explains how information is collected, used and disclosed by us when you use our platform. Not applicable to third parties, services or applications that may be accessed using our services.

Information Collection

We collect certain information that you provide when you use our services, such as when you create an account or submit a recommendation. This information may include your name, email, phone number and location.

When you create an account using a Facebook, Google or other account, we will access and collect your information on that account which gives us permission to access your information so that we can create a Seribujasa account for you. We will also collect contact information from your friends, if you choose to link your contact and address book information with your account, so you can connect with your friends when using our services.

We also automatically collect certain information when you use our services, such as Internet Protocol (IP) address (when you use a browser), Operating System, Browser Type, links that refer to our website, your location (if you activate this feature), and phone identifier (if you are using a cell phone) . You can enable or disable location services when you use our services at any time. Both with a browser and with a cell phone.

We also automatically collect certain information through the use of “cookies.” Cookies are small pieces of data that are placed on your browser to help us better understand how you interact with or use our website. Most browsers accept cookies automatically. You can instruct your browser, by editing the options to accept cookies automatically or ask for permission before accepting cookies from the website you visit.

Use of Information

We may use Personal Information collected for the following purposes or for other purposes permitted by applicable laws and regulations (“Purposes”):

If you are a user, we may use your Personal Information:

to identify and register you as a user and to administer, verify, deactivate or manage your account.
to facilitate or enable any verification that we consider necessary before service providers provide services to you or before we register you as a user, including the Know Your Customer process.
to enable service providers to provide the services you request.
to process and facilitate orders and payment transactions that you make.
to communicate with you and send you information in connection with the use of the Application;
to notify you of any updates to the Application or changes to the services provided.
to process and respond to inquiries and suggestions received from you.
to maintain, develop, test, improve and personalize the Application to meet your needs and preferences as a user.
to monitor and analyze user activity, behavior and demographic data including habits and use of various services available on the Application;
to process and manage your reward points.
to offer or provide services from our affiliates or Partners.
to send you direct or focused marketing communications, advertisements, vouchers, surveys and information, and information about special offers or promotions.

We may also use your Personal Information more generally for the following purposes (although in certain cases we will act fairly and not use your Personal Information more than what is necessary for that purpose).

to perform related business processes and functions.
to monitor the use of the Application and manage, support and improve the performance efficiency, development, user experience and functions of the Application.
to provide assistance in connection with and to resolve technical difficulties or operational problems with the Application or services.
to generate statistical information and analytical data for the purposes of testing, research, analysis, product development, commercial partnerships and collaborations;
to prevent, detect and investigate any prohibited, illegal, unauthorized or fraudulent activities.
to facilitate business asset transactions (which may take the form of a merger, acquisition or sale of assets) involving us and/or our affiliates.
to enable us to comply with all obligations under applicable laws and regulations, (but not limited to responding to requests, investigations or regulatory compliance) and to conduct audit checks, due diligence and investigations.

Information Dissemination

We will not share the personal information we have collected from you, except as described below:

When you give your consent to do so, including if we tell you that the information you provide will be shared in a certain way and you provide that information.
When you explicitly allow Seribujasa to view your contact details with service providers so that they will contact you directly according to the request you have submitted.
With certain social networking services and websites, if you allow sharing.
With your friends you want to connect, and based on the settings that have been set on your account.
With service providers who have worked with us in connection with the operation of our services and website (these service providers may access personal data, but only to the extent necessary to perform services on our behalf and are required not to disclose such information or use it for other purposes other).
We may collect non-personal information with third parties for industry analysis, demographic profiling, research, analysis and other similar purposes.
When we believe we are legally authorized or necessary to do something that is reasonable or necessary to comply with the law or legal process or respond to a lawful request by a legal authority, including responding to a subpoena, warrant, or court order.
To enforce or enforce this privacy policy, our terms and conditions of use or other agreements.
In connection with a business merger, sale of company assets, financing or acquisition or in other situations where information may be disclosed or transferred as one of our business assets.

We may provide anonymous information or information (about you but not identifying you) with third parties:

For needs analysis to help us better understand who is using our services and how.
To increase the relevance of the advertisements you see about our services and to adapt them to your interests.
For industry analysis, demographic profiling, research, analysis and other similar purposes.

Information Security

The confidentiality of your Personal Information is of the utmost importance to us. We will apply our best efforts to protect and secure your data and Personal Information from access, collection, use or disclosure by unauthorized persons and from processing that violates the law, accidental loss, destruction and damage or similar risks. However, sending information via the internet is not completely secure. Although we will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information you transmit via the Internet, or guarantee that such Personal Information will not be intercepted, accessed, disclosed, modified or destroyed by Unauthorized Third Parties, due to factors beyond our control. You are responsible for maintaining the confidentiality of your Account details, including your password and One Time Password (OTP) with anyone and must always maintain and be responsible for the security of the device you use.

Information Access

If you want us to delete personal information from our system, please contact us via email info@seribujasa.co.id with a request for deletion of personal information from our database. We will use commercially reasonable efforts to honor your request. However, we will retain archival copies of your records as required by law or for other legitimate business purposes.